Shipping Policy
At Sayan Siddha, we are committed to delivering our products safely and efficiently. This Shipping Policy outlines our shipping procedures, delivery timelines, and related information for orders placed through our website.
1. Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Processing times may vary during peak seasons, promotions, or unforeseen circumstances.
2. Shipping Coverage
We currently ship across India. Delivery availability may vary depending on the serviceability of your location.
- Estimated Delivery Time
- Tamil Nadu: 2–5 business days
- South India: 3–7 business days
- Other States in India: 4–10 business days
Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other factors beyond our control.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping offers may be available on selected products or order values and are subject to change without notice.
4. Order Tracking
Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (where applicable), allowing you to monitor the status of your shipment.
5. Delivery Attempts
Our courier partners may make multiple delivery attempts. If delivery cannot be completed due to incorrect address information or customer unavailability, additional shipping charges may apply for re-delivery.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Sayan Siddha will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information.
7. Damaged or Missing Packages
If your package arrives damaged or if any item is missing:
- Contact us within 48 hours of receiving the order.
- Provide your order number and supporting photographs, if applicable.
- We will investigate the issue and provide an appropriate resolution.
8. Delays Beyond Our Control
Delivery delays caused by natural disasters, severe weather conditions, transportation disruptions, government regulations, strikes, or other unforeseen events are beyond our control and may affect delivery timelines.
14. Contact Us
For any shipping-related questions or assistance, please contact:
Sayan Siddha
Thoothukudi, Tamil Nadu, India
Email: sayanofficial.tn@gmail.com
Phone: +91 9626655778
We appreciate your trust in Sayan Siddha and strive to ensure a smooth and reliable delivery experience for every customer.